Selected work. No fiction.

Problem — Phone-only bookings meant missed calls, double bookings and no-shows with no record of what was working.

Solution — A booking web app with real-time slots, WhatsApp confirmations, staff dashboard and automated reminders.

Problem — Daily operations lived across spreadsheets and chat threads — nobody knew the real numbers.

Solution — A single dashboard for enquiries, jobs, payments and team workload with role-based views.

Problem — The same five customer questions consumed hours every day and replies were inconsistent.

Solution — An assistant trained on business FAQs that drafts answers, escalates edge cases and learns from corrections.